Your Trusted Partner in Recruitment
Our Story
Two Decades of Excellence in Hospitality Recruitment
For over 15 years, Marshall Agency has been a trusted name in hospitality recruitment in London. Our journey began with a simple mission: to connect talented individuals with the city’s vibrant hospitality sector. Over the years, we’ve built a reputation for excellence, becoming a go-to resource for both job seekers and employers in the industry.
Our longevity in the market is a testament to our commitment to quality and our deep understanding of the unique demands of the hospitality sector. We’ve seen the industry evolve, and we’ve evolved with it, always staying ahead of the curve to meet the changing needs of our clients.
Throughout our history, we’ve placed countless candidates in a wide range of roles, from front-of-house staff to skilled chefs, in some of London’s top restaurants, hotels, and bars. For employers, we’ve become a reliable partner, providing them with the skilled staff they need to succeed.
As we look back on our past two decades, we’re proud of what we’ve achieved. But we’re not resting on our laurels. We’re excited about the future and are committed to continuing our tradition of excellence in hospitality recruitment.
Transitioning to a New Era of Recruitment
In recent months, Marshall Agency has embarked on a journey of transformation. While we remain deeply rooted in our 15-year plus history of excellence in hospitality recruitment, we recognised the need to adapt and evolve in an ever-changing industry landscape.
We’re committed to embrace the power of technology to automate our operations and streamline our processes. This transition isn’t just about maintaining our services—it is about enhancing them.
Today, we’re proud to say that we can continue to ensure that we provide efficient, high-quality recruitment services to both jobseekers and employers.
This shift has not only allowed us to sustain our operations but also to improve our value proposition, offering outstanding value for money, while maintaining our high standards.
As we move forward, we remain committed to innovation, constantly seeking ways to leverage the latest technologies to better serve our clients.
We’re excited about this new era of recruitment and are confident that it will enable us to continue delivering exceptional results for jobseekers and recruiters alike.
Leveraging Technology for Efficient Recruitment
At Marshall Agency, we believe in the power of technology to transform the recruitment process. Our commitment to innovation has led us to automate over 90% of our operational tasks, a move that has revolutionized how we work.
By leveraging advanced technologies, we’ve been able to streamline our processes, making them faster, more efficient, and more reliable. This means we can match job seekers with suitable roles more quickly, while also helping employers fill vacancies with the right talent in a timely manner.
But it’s not just about speed. Automation also allows us to minimize errors, ensure consistency, and maintain the high quality of service that our clients expect from us. It also frees up our team to focus on what really matters: building relationships, understanding individual needs, and delivering personalized service.
For job seekers and recruiters alike, this means a smoother, more efficient recruitment experience. It’s just one of the ways we’re working to provide outstanding value for money, without compromising on the quality of our service.
As we look to the future, we’re excited about the potential of technology to further enhance our services. We’re committed to staying at the forefront of technological advancements in the recruitment industry, ensuring we continue to deliver the best possible results for our clients.
Driving Value for Jobseekers and Recruiters in London
At Marshall Agency, our vision extends beyond simply filling vacancies. We’re committed to driving real value for both jobseekers and recruiters in London’s bustling hospitality industry.
For jobseekers, we offer a gateway to a wide range of opportunities in the sector. We understand that every individual is unique, with their own set of skills, experiences, and career aspirations. That’s why we take a personalized approach to recruitment, working closely with jobseekers to understand their needs and match them with roles where they can truly thrive.
For recruiters, we provide access to a pool of talented, experienced professionals ready to contribute to your business’s success. We know that the right staff can make all the difference, and we’re dedicated to helping you find those perfect team members. Our efficient, technology-driven processes ensure that we can deliver high-quality candidates quickly and reliably.
But our vision goes beyond just meeting needs—it’s about exceeding expectations. Whether it’s finding that dream job for a candidate or filling a crucial role for an employer, we strive to deliver results that truly make a difference. That’s the value that Marshall Agency brings to the London hospitality recruitment scene.
Passionate About Recruitment
The Heart of Marshall Agency
Marshall Agency is where passion for recruitment meets innovation and experience. Our story is one of dedication, resilience, and a relentless pursuit of excellence in the recruitment industry.
At the helm of our operations is Rui, a seasoned professional with over 15 years of experience in recruitment. Rui's deep understanding of the industry and his commitment to delivering exceptional service have been instrumental in shaping the agency's success.
Ricardo joined Rui as a co-owner. Ricardo has over two decades of experience in managing people and teams in some of the world's leading corporations. With a background in Finance, Business Process Outsourcing, and IT Operations, his expertise lies in understanding the intricacies of recruitment from both the employer's and the candidate's perspectives.
But our story doesn't stop at experience. We're also innovators, constantly looking ahead to the future of recruitment. With a strong interest in new technologies and a vision for a more efficient, tech-driven job market, we're committed to keeping Marshall Agency at the forefront of industry advancements.
Our Approach
At Marshall Agency, we believe in creating win-win situations for both employers and jobseekers. Our approach is rooted in understanding the unique needs of each party and finding the perfect match that benefits everyone involved.
For employers, we offer a comprehensive recruitment service that goes beyond simply filling vacancies. We take the time to understand your business, your culture, and the specific requirements of each role. This allows us to find candidates who not only have the right skills, but also fit seamlessly into your team and contribute to your business goals.
For jobseekers, we offer a personalized job search service that takes into account your skills, experience, and career aspirations. We work closely with you to understand what you're looking for in a job and match you with opportunities that align with your goals.
We understand the importance of cost-effectiveness in recruitment. We're proud to offer competitive rates without compromising on the quality of our service, delivering the best value for money in the industry.
At the heart of our approach is a commitment to transparency, integrity, and mutual success. We believe that by serving the best interests of both employers and candidates, we can contribute to a thriving, dynamic hospitality industry.
